@misc{Uhl_Tadeus_New,
 author={Uhl, Tadeus and Bardowski, Paweł and Klink, Janusz},
 howpublished={online},
 publisher={Instytut Łączności - Państwowy Instytut Badawczy, Warszawa},
 language={ang},
 title={New Metric for World Wide Web Service Quality , Journal of Telecommunications and Information Technology, 2014, nr 2},
 type={artykuł},
 keywords={QoS, G.1030, QoE, servicequality assessment, WWW service quality, quality metrics, Apdex},
}