@misc{Amat_Jean-Louis_Using,
 author={Amat, Jean-Louis},
 howpublished={online},
 publisher={Instytut Łączności - Państwowy Instytut Badawczy, Warszawa},
 language={ang},
 title={Using reporting and data mining techniques to improve knowledge of subscribers; applications to customer profiling and fraud management, Journal of Telecommunications and Information Technology, 2002, nr 3},
 type={artykuł},
 keywords={data mining, OLAP reporting, real-time marketing, fraud management, CRM, customer profiling},
}