Title:

Methodology to measure the quality of service in healthcare information and telecommunications infrastructures, Journal of Telecommunications and Information Technology, 2005, nr 4

Creator:

Babulak, Eduard

Subject and Keywords:

electronic health record ; assessment methodology ; user’s perception of quality of service ; Staffordshire University network communications infrastructure ; health care telecommunications infrastructures

Description:

The telecommunications industry in last decade went through the dramatic changes motivated by mobility, wireless technologies and miniaturization. The continuous increase in the complexity and the heterogeneity of healthcare telecommunications infrastructures requires reliable methodology to assess the quality of service provision. This article presents a cost effective methodology to assess the user’s perception of quality of service provision utilizing the existing Staffordshire University network by adding a component of measurement to the existing model presented by Walker. This paper offers a cost effective approach to assess the QoS provision within the University campus network, which could be easily adapted to any campus network or healthcare organization in the world.

Publisher:

Instytut Łączności - Państwowy Instytut Badawczy, Warszawa

Date:

2005, nr 4

Resource Type:

artykuł

Format:

application/pdf

DOI:

10.26636/jtit.2005.4.335

ISSN:

1509-4553

eISSN:

1899-8852

Source:

Journal of Telecommunications and Information Technology

Language:

ang

Rights Management:

Biblioteka Naukowa Instytutu Łączności